ABOUT US

What is Starbucks Return Policy?

ABOUT US

What is Starbucks Return Policy?

In-store Return & Exchange Policy

Food and beverages

If for any reason you are dissatisfied with your food or beverage item, let our baristas know and we’ll gladly remake it for you

Merchandise

Starbucks may free of charge either repair or at its sole option replace the whole or part of the defective product provided always that:-

  1. such defects are found to the satisfaction of Starbucks to have arisen solely from faulty design, workmanship or materials;
  2. supported by original proof of purchase from Starbucks and payment receipt(s);
  3. the faulty/defective Product is returned to Starbucks for investigation and verification within three (3) days from the date of purchase for purchase made within a Starbucks Stores or three (3) days from the date of receipt of product via delivery (for online purchase or any other means outside of a Starbucks Store) from Starbucks Malaysia, whichever is applicable.

Starbucks grants no warranties regarding the fitness for purpose, use, quality or merchant-ability of the products, whether express or implied, by statute at common law or otherwise howsoever. In no event shall Starbucks be liable in any contract, tort, strict liability or other theory, for any special, punitive, indirect, incidental or consequential damages arising from or in connection with their products.