Starbucks Siren Gifting


Want to send a gift to someone without the hassle of wrapping and shipping it? Let Starbucks take care of it through “Siren Gifting”!



Customers simply need to purchase a merchandise of their choice in-store and get it sent to any part of Malaysia. Not only will this allow customers to share the gift of giving to family and friends across state or overseas, but also to ensure that the items are gift-ready when they are sent. Each package will also include a complimentary greeting card to include a personal message.


Participating Stores

  • 1st Avenue
  • AEON Bukit Mertajam
  • AEON Seri Manjung
  • Alor Setar DT
  • Aman Central
  • Bagan Ajam DT
  • Batu Ferringhi
  • Bayan Baru
  • Botanica DT
  • Burma Road
  • E-Gate Penang
  • Gurney Paragon
  • Ipoh Parade
  • Jelapang Square DT
  • Juru R&R DT
  • Juru Auto-City
  • Lagenda Village Mall
  • Medan Gopeng
  • Queensbay Mall (Level G)
  • Queensbay Mall 2
  • Raja Uda DT
  • Reserve Gurney Plaza
  • Sri Pinang DT
  • Sunway Carnival
  • Sunway Tambun DT
  • Taiping Sentral
  • Tanjong Tokong DT
  • Tasek DT
  • 1 Utama (Old Wing)
  • AEON Alpha Angle
  • AEON Bukit Tinggi
  • AEON Cheras Selatan
  • AEON Kepong
  • AEON Seremban
  • AEON Shah Alam
  • Alamanda Putrajaya
  • All Seasons Place
  • Amanjaya DT
  • Amcorp Tower
  • Ampang DT
  • Ampang Point
  • Ansa Hotel
  • Avenue K
  • Bandar Puteri DT
  • Bandar Utama (New Wing)
  • Bangi Gateway
  • Bangsar Village 1
  • Bangsar Village 2 (Signing Store)
  • Berjaya Times Square (Level 1)
  • Caltex Melawati
  • Caltex USJ 16
  • Cap Square
  • Central I-City
  • Centrepoint BU
  • Cheras Leisure Mall
  • Citta Mall
  • Conezion Putrajaya DT
  • Desa Sri Hartamas
  • Empire Gallery Subang
  • Great Eastern Mall
  • Icon City DT
  • IOI City Mall
  • Jade Hill DT
  • Jaya Shopping Centre
  • KL Sentral
  • KLCC (Level 3)
  • KLIA 2 Lanside
  • KLIA Contact Pier
  • Kota Damansara
  • Kota Kemuning DT
  • Low Yat Plaza
  • Main Place
  • Menara Axis
  • Menara Binjai
  • Menara Maybank
  • Metro Point, Kajang
  • Mid Valley (Level G)
  • Mines City DT
  • Mitsui Outlet Park
  • MyTown
  • Nexus Bangsar South
  • Nu Sentral
  • Paradigm Mall
  • Pavilion 1
  • Pavilion Bukit Bintang (Level 6)
  • Pearl Point
  • Petron Cheras DT
  • Petronas Equine Park DT
  • Petronas Federal Highway DT
  • Petronas Lingkaran Karak DT
  • Petronas PLUS DT
  • Petronas Rawang R&R DT
  • Petronas Sg Besi-Puchong DT
  • PJ8
  • Plaza Berjaya
  • Plaza Shah Alam
  • Prima 5 DT
  • Quill City Mall
  • Reserve Berjaya Times Square
  • Reserve Bukit Bintang Junction
  • Reserve Desa Parkcity
  • Reserve Four Seasons
  • Reserve Publika Shopping Gallery
  • Reserve Setia Alam DT
  • Reserve Sunway Pyramid
  • Reserve The Gardens Mid Valley
  • Rimbayu DT
  • Segamat Sri Utama
  • Setia City Mall
  • Shaftsbury
  • Shaftsbury Avenue DT
  • SOHO KL
  • Solaria Square DT
  • SS15
  • Sunway Pinnancle
  • Sunway Putra Mall
  • Sunway Pyramid (Level LG)
  • Sunway Velocity
  • Taipan
  • Tesco Bdr Bkt Puchong DT
  • Tesco Semenyih DT
  • The Curve
  • TPM DT
  • TTDI
  • East Coast Mall
  • Indera Mahkota DT
  • Kota Bharu Mall
  • KTCC Mall
  • Megamall Kuantan
  • Teluk Cempedak
  • Tesco Kota Bharu
  • AEON Bandaraya Melaka
  • AEON Bukit Indah
  • Batu Pahat DT
  • D Pulze
  • Danga Bay
  • ECO Boulevard
  • Johor Bahru City Square
  • Johor Premium Outlets
  • Kota Laksamana
  • Mahkota Parade
  • Malim Jaya DT
  • Melaka Raya
  • Muar Bakri
  • Port Dickson DT
  • Reserve Paradigm, JB
  • Reserve Southkey Megamall
  • Seremban 2 DT
  • Seri Austin DT
  • Setia Tropika DT

* More participating outlets coming soon!


FAQs

Customers need only to visit the selected Starbucks stores to purchase their selected merchandise from our barista*, receive our complimentary greeting card to write any message to attached with the gift, scan the QR code provided to fill in their delivery details. Once completed, just pass the merchandise and the greeting card to the barista and they will handle the rest.
No, our baristas will assist with the wrapping, packing and sending of the item. Each item will be wrapped and packed carefully to be safely received by your intended recipient.
We only limit the number of item that can safely fit into our provided packaging. At this time, there is no limit on the number of packages that a customer can send.
Delivery time may take up to 5 business days if sent within Malaysia. Delivery for East Malaysia may take up to 16 working days. The shipment may be delayed if there are any extreme weather conditions.
Yes, you will need to purchase the item(s) in-store and scan the QR code to provide the delivery details. Delivery can be made to any address in Malaysia, except P.O. Boxes.
Yes, delivery fee is applicable when sending packages through the Siren Gifting. It starts from RM10 and RM17 for deliveries made to Peninsular Malaysia and East Malaysia respectively. Prices are subject to change depending on quantity and weight. For more information, please check with our friendly baristas at the store when doing Siren Gifting.
For now, the Siren Gifting Program is only available in these selected Starbucks stores. However, delivery can be made to any addresses in Malaysia, except P.O. Boxes.
We can only send merchandise and non-perishable ready-to-eat items, such as our nuts, whole bean coffees, teas, VIA™ Ready Brew instant coffee and also our “Starbucks Power Packs”.
Sorry, for now we can only send merchandise that has been purchased at a Starbucks store directly through the same transaction.
On any inquiry related to refunds and exchanges, customers are to provide Starbucks photos as per below for investigation purposes:
  1. Full photo of the inner & outer packaging (multi-angle)
  2. Clearer photo of front & back view of the packaging
  3. Complete and clear photo of the damage item
  4. Clearer photo of the consignment note on the packaging
  5. Clearer photo of the purchased receipt (if any)

*Please note that some limited-edition items may not be available for exchange, but a refund can be provided.


For exchange due to damaged or lost items, please follow the below guidelines (unless exchange may not be available):
  1. Customer must provide a complete photos for supporting details as above guidelines.
  2. The exchange will be available within the original store or nearby store.
  3. Starbucks Malaysia reserves the right to exchange with the same product, if available or from a similar product range.
For refunds, please follow the below guidelines (unless refund may not be available):
  1. Customer must provide a complete photos for supporting details as above guidelines.
  2. Refund is valid within 3 days upon receiving the item with supporting details as above.
  3. In the event refund is required, please be informed that the process will take up to maximum of 14 days to be credited from the date Starbucks receive the completed customer details (before 5pm).
You may use any of the payment options available in our stores such as your Starbucks Card or Mobile App, cash, credit card and applicable e-wallets.
International shipping is currently not available. Please stay tuned to our social media pages for any other updates on this.